ROYAL MAIL 1ST CLASS DELIVERY ON ALL ORDERS - FREE DELIVERY ON ORDERS OVER £50

Shipment

All orders are processed within 1-2 working days. Orders are not shipped or delivered on Sundays or standard UK holidays. Orders can occasionally be delivered on Saturdays, depending on your local Royal Mail depot shipment volumes.

If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

We currently only deliver to mainland UK.

Shipping rates & delivery estimates

Shipping charges for your order will be calculated and displayed at checkout.

Order Value Shipment method Estimated delivery time Shipment cost
£50 GBP & over Royal mail 48 hr tracked 1-3 business days (1 day to process order and allow up to 2 days for delivery) Free
Less than £50 GBP Royal mail 48 hr tracked 1-3 business days (1 day to process order and allow up to 2 days for delivery) £2.95 GBP

Delivery delays can occasionally occur. We, as well as all our delivery partners, work as hard as we can to get your products out to you as fast as possible.

Shipment Confirmation & Order tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

Customs, Duties and Taxes

Orders from BaldurCBD are not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages

BaldurCBD is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods as this evidence will help with your claim with the courier.

Returns

In order for products to be eligible for a return, please make sure that:

The following Products cannot be returned:

We reserve the right to refuse returns of any products that does not meet the above return conditions in our sole discretion.

Only regular priced products may be refunded. Unfortunately, products on sale cannot be refunded. This exclusion may not apply to if it is not permitted by applicable law.

If you need to returns Products

You are responsible for the cost and risk of returning the products to back to us. You should send the products to the following address:
BaldurCBD, Brough Business Centre, Brough, East Riding of Yorkshire, HU15 1EN.

We cannot be held responsible for products damaged or lost in return shipment. Therefore, we recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the products or proof of received return delivery.

 

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